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Support & FAQ
Commonly asked questions — aur bhi poochhna ho to contact karo
🤖 AI & Questions
AI answer galat laga — kya karein?▾
AI kabhi kabhi mistake kar sakta hai. Hamesha apne teacher ya NCERT book se verify karo. Galat answer report karne ke liye "Report" button use karo.
Kitne questions free mein puch sakte hain?▾
Free plan mein 5 questions/day. Basic plan mein 300/month. Pro mein 1500/month. Content padhne ki koi limit nahi — unlimited free hai.
Voice input kaam nahi kar raha?▾
Voice input sirf Chrome browser mein kaam karta hai. Firefox/Safari mein support limited hai. Mobile pe Chrome open karo.
Image se question kaise poochein?▾
Ask page pe "Image" tab click karo. Camera se photo lo ya gallery se upload karo. AI automatically text read karke answer dega.
🏫 School System
School register karne ke baad kya hoga?▾
Aapko ek unique school code milega (MSC-XXXX). Is code se teachers aur students join kar sakte hain. Free plan mein 50 students aur 5 teachers.
Teacher ko kaise add karein?▾
School Dashboard → Teachers → Invite Teacher. Teacher ka email daalo, unhe invitation email aayega. Woh click karke join ho jaayenge.
Live class kaise start karein?▾
Teacher Dashboard → My Classes → Live Class → Start. Jitsi Meet automatically open ho jaata hai. Students ko class link share karo.
Attendance push notification kaam nahi kar raha?▾
Student ka phone FCM notifications allow karta ho. Site pe pehli baar "Allow Notifications" click karna hoga.
💳 Payment & Plans
Payment refund kaise milega?▾
7 din ke andar email karo support@msctutor.in. Pura refund milega — no questions asked.
School storage full ho gayi — kya karein?▾
School Dashboard → Storage → Upgrade Plan. Ya purani files delete karo space ke liye. Storage dashboard mein sab diktha hai.
Credit khatam ho gaye — kya ab kuch nahi ho sakta?▾
Credits sirf AI se naye sawal poochne ke liye lagte hain. Sab content, chapters, formulas, diagrams padhe ja sakte hain — bilkul free, unlimited.
⚙️ Technical
Dark mode kaise lagaein?▾
Top bar mein 🌙 icon click karo. Preference save ho jaati hai.
Hindi mein answers kaise milenge?▾
Top bar mein language selector se "हिंदी" select karo. AI Hindi mein answer dega.
Android app ka best use kya hai?▾
PWA (Progressive Web App) abhi available hai — Chrome mein site kholo, "Add to Home Screen" click karo. Isse website app jaisi open hoti hai aur fast access milta hai.